a. This Reward Club Scheme (‘Reward Club Scheme’) is open to all NFA Group and associated agencies approved foster carers of 25 years of age or older in the UK only who have agreed to participate in the Reward Club Scheme subject to these terms and conditions.

b. The Reward Club card is addressed to the primary carer in the household.


a. The Reward Club Scheme runs from September 2017 and each card has a lifespan of three years subject to points 9 a,b,c below.


a. These terms and conditions shall be deemed to apply to the participation in the Reward Club Scheme by all approved foster carers from and including September 2017. Continued participation in the Reward Club Scheme constitutes full and unconditional acceptance of these terms and conditions.


a. Any personal data which you provide when you participate in this scheme will be used by NFA Group and associated agencies and Love2shop Business Services for the purposes of this Reward Club Scheme only, and will not be used for any other purposes.


a. The Reward Club Scheme will run on a points basis. Points will be allocated at NFA Group discretion.

b. NFA Group will pass the points allocation only to Love2shop Business Services who administer the Reward Club Scheme points allocation on behalf of NFA Group and associated agencies.


a. Each month points will be awarded to each participant based on recommendations made.

b. Points will be awarded as follows:

i. On the applicant’s final approval you will be awarded 1,000 Reward Club points.

ii. Any potential foster carer that is going through the application process can recommend new carers but the Reward Club points earned will not be added to their Reward Club account until they have become an approved NFA Group foster carer themselves.

c. 1 Reward Club point is worth £1.00

d. Reward Club points are non-transferable


a. Points will be awarded to foster carers on a monthly basis in arrears based on recommendations of potential foster carers.

b. Participants may opt to either:

i. Save points to be loaded to the carers Reward Club card at a later date; or

ii. Redeem some or all of the points awarded.


a. Points can only be redeemed via the Reward Club website and once redeemed they are loaded onto your Reward Club Love2shop Card which you should have already received.

b. Any points redeemed online BEFORE 3.00pm will be transferred from your account onto your Reward Club Love2shop Card and will be available to spend the following working day. (This does not include weekend redemptions).

c. Any points redeemed AFTER 3.00pm will be available to spend on the second working day after the redemption.

d. You will receive an confirmation email from Love2shop once your points have been loaded onto your card.


a. In the event of the foster carer resigning from the NFA Group and associated agencies any accrued points must be used within 28 days, following which any outstanding balance of accrued points remaining will be donated to one of the Group’s preferred registered charities.

b. In the event of the foster carer being terminated or de-registered by the NFA Group and associated agencies panel, any accrued points will be forfeited.

c. In the event of the death of the primary foster carer, points will revert to the secondary carer.

d. Points are subject to their own provider’s terms and conditions. NFA Group and associated agencies takes no responsibility for the provider’s terms and conditions.

e. Points are added to the carers account to download onto their own card and no cash alternative is available.

f. Reward Club points may be considered a taxable benefit and recipients may be subject to tax. Recipients are fully responsible for any tax liability that may occur. For tax advice or guidance call FosterTalk 0844 800 3880.


a. NFA Group and associated agencies reserves the right to amend, modify, cancel or withdraw this Reward Club Scheme at any time without notice.

b. NFA Group and associated agencies reserve the right to change the terms and conditions.

c. Should the Reward Club scheme be terminated, participants will be notified and given appropriate time to redeem points.

d. In the unlikely event of any dispute, the decision of NFA Group and associated agencies shall be final. No correspondence shall be entered into.

e. NFA Group and associated agencies cannot guarantee the performance of any third party and shall not be liable for any act or default by a third party. Participants in this Reward Club Scheme agree that NFA Group and associated agencies will have no liability whatsoever for any injuries, losses, costs, damage or disappointment of any kind resulting in whole or in part, directly or indirectly from acceptance, misuse or use of a prize, or from participation in this Reward Club Scheme. Nothing in this clause shall limit NFA Group and associated agencies’ liability in respect of death or personal injury arising out of its own negligence or arising out of fraud.

11. These Terms and Conditions are governed by the laws of England.

12. The promoter is NFA Group and associated agencies.

The scheme is operated by Love2shop Business Services. The Love2shop Gift Cards are regulated by the FCA (Financial Conduct Authority).